> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hologram.io/llms.txt
> Use this file to discover all available pages before exploring further.

# No permissions to perform operation error

> Resolve permission errors by updating your collaborator role in the organization.

If you are getting a `No permissions to perform operation` error it means that your access level on the [organization's collaborator](/dashboard/orgs-and-users/user-roles) settings is not high enough to complete said action. To fix this you need to contact the organization **Owner** or an **Admin** and ask them to upgrade your collaborator access.

## Collaborator access levels

Collaborators may be granted one of three access levels in an organization:

* **Admin**: Full access. Same permissions as Manager, plus the ability to change billing settings
* **Manager**: Same as Editor, plus managing device settings that could affect costs (e.g. changing data plans).
* **Editor**: View devices and cloud messages, manage device settings that don't affect costs, manage app integrations.

To change a user's access level, go to the **Settings** section in the main menu, open the **This organization** tab, and modify the user's access in the **Team** card.

<Frame>
  <img src="https://mintcdn.com/hologram-b29df2a6/gBXuuJ66IPyI_nhw/images/account/this-organization-user-list.webp?fit=max&auto=format&n=gBXuuJ66IPyI_nhw&q=85&s=9ae0adf1446abf5cf6374f317009b57f" alt="User list in This organization settings" width="2880" height="1446" data-path="images/account/this-organization-user-list.webp" />
</Frame>

## Related guides

<Card title="Invite collaborators" href="/dashboard/orgs-and-users/invite-collaborators" horizontal>
  Add teammates to your organization
</Card>

<Card title="Change user roles" href="/dashboard/orgs-and-users/user-roles" horizontal>
  Manage team members with access to collaborate in an organization
</Card>
