> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hologram.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Why does my modem show my ICCID with an extra F at the end?

> Some modems pad ICCIDs with an 'F' character; remove it before using the ICCID in Hologram systems.

## ICCID padding behavior

Some modems (for example, SIM7000) append an `F` to the end of the ICCID. This is due to internal buffer padding with `F` values; the trailing `F` is not part of the ICCID and does not affect SIM performance.

<Note>
  **Note:** If your modem returns an ICCID with a trailing `F`, remove the extra `F` before using the ICCID in Hologram systems (Dashboard or REST API).
</Note>

<Frame>
  <img src="https://mintcdn.com/hologram-b29df2a6/gBXuuJ66IPyI_nhw/images/troubleshooting/at-commands-read-iccid.png?fit=max&auto=format&n=gBXuuJ66IPyI_nhw&q=85&s=54688ff81f3eaa396cba0c0eda8a16ec" alt="AT command output showing ICCID reading" width="239" height="216" data-path="images/troubleshooting/at-commands-read-iccid.png" />
</Frame>
