> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hologram.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Hologram Release Notes
> Keep up with the latest Hologram product and API updates.
### What's fixed
* Transaction report CSV exports for customers with custom billing format ICCIDs correctly.
### What's improved
* **All feature access in your dashboard is now based on individual permissions**, not on roles. Roles apply a preselected list of permissions.
### What's fixed
We've updated a number of role and permission checks in your dashboard to align with intended feature access:
* **Alerts** and **Events** are gated to Editor roles and above since event contents can contain billing details.
* **SIM webhook creation** is limited to Admin and Manager roles.
* **Contracted account negotiated rate indicators** are only visible to Admin users.
* The **purchase phone number** link on the SIM and device tab does not display if you can't purchase a phone number.
* **New user invitations** can be sent to roles lower than your own.
* **Data plan names and IDs** are hidden from exports for Editor Limited roles in the SIMs and Coverage pages.
### What's new
**Breaking API change:** Affected legacy endpoints will still work for a time, but contain a warning field in the response.
* **We are deprecating legacy endpoints that allow changing network state or plans on individual SIM profiles.** These changes can lead to mismatches between profiles on SIMs. Use endpoints that modify all profiles on the SIMs going forward.
* **To change profile states**, instead of `/links/cellular/{linkId}/state` or `/links/cellular/state`, use **`/devices/state`** or **`/devices/batch/state`**.
* **To change plans**, instead of `/links/cellular/{linkId}/changeplan` or `links/cellular/changeplan`, use **`/devices/changeplan`**.
* **`BOOTSTRAP` profile types should no longer treated the default profile for a SIM.** This was an assumption made on a few fields throughout the API.
* **True SIM-level details have been moved from profile (`/links`) to SIM (`/simcards` and `/devices`) top level objects.**
* `plan`, `network_state`, `when_expires` and `when_claimed` values are now SIM level. Assuming these states from a single profile will eventually lead to out of date data.
* Integrations will need to be updated to use these new fields:
1. Profile-level: `delete_restriction` and `manufactured` flags. Before, this was inferred via the `BOOTSTRAP` profile type.
2. SIM-level: `intended_plan` . Before any plan assigned to the `BOOTSTRAP` was assumed to be the intended plan.
3. SIM-level: `intended_network_state`. Before, the state of the `BOOTSTRAP` was assumed to be the intended sim card state.
4. SIM-level: `when_expires` and `when_claimed`. Before, the `whenexpires` and `whenclaimed` values on the `BOOTSTRAP` were assumed to apply to all profile links.
5. SIM-level: `eid`. Before, the EID (eUICCID) was assigned to just the `BOOTSTRAP` profile on a device, but is a SIM identifier and available to all profile links.
* **Event lists now auto-refresh**. Both the Event history page and SIM events pages now auto-refresh and can be paused.
### What's improved
* The **Deactivate SIMs bulk action** has a more informative description, and now uses a checkbox instead of a press-and-hold action for confirmation.
* The **v3 announcement card** has been removed from the Home page.
### What's fixed
* **“Undefined” locations** in a SIM's Recent connection card should now display correctly with a real location or empty state.
### What's new
* Organizations with access to detailed historical reporting will now find the **Description** field available in transaction reports.
### What's new
* **Dynamic size data pools** now have descriptions to explain included data calculations.
### What's improved
* **Dynamic data pools** have more detailed information in a SIM's Pricing tab.
*For customers with access to historical data usage reporting:*
* **The Active and Pre-deployment reports should now run faster.**
* **Overage usage** is now displayed on by SIM reports for Active SIMs, and in single SIM data usage reporting.
**Breaking API change:** The following timestamp fields that currently return “0000-00-00 00:00:00” for their unset state will start returning `null` instead:
| Endpoint Group | Fields |
| ----------------------------- | ---------------------------- |
| `/devices` | `whenclaimed`, `whenexpires` |
| `/links/cellular` | `whenclaimed`, `whenexpires` |
| `/links/cellular/:id/history` | `end_timestamp` |
| `/alerts` | `acked_at` |
### What's new
* `/devices` endpoints now return `delete_restricted` and `manufactured` flags. These values track profiles manufactured on a SIM that can't be easily removed. These profiles are most often printed on triple-cut SIMs on the 1FF and 4FF form factors, and are linked to a SIM permanently for search purposes.
* Added new guides:
* [Conductor](/guides/sims/conductor) overview
* [Migrating from 1NCE to Hologram](/guides/migrations/1nce-to-hologram)
* [Connect a Raspberry Pi to the internet using a Hologram SIM](/guides/troubleshooting/connect-a-raspberry-pi-to-the-internet-via-cellular-modem)
* [Send SMS using mmcli](/guides/communication/send-and-receive-sms-via-mmcli)
### What's improved
* **Alert JSON messages** now have formatting and error handling.
* **Conductor endpoint** descriptions are clearer.
* **Exposed optional `orgid` parameters** for a variety of API calls where they were missing.
* The async tasks endpoint `/asyncchangerequests` now includes a **device ID filter**.
* Added in progress async task information to `/device` GET endpoints.
### What's fixed
* **Transactions and sessions no longer show old tags** if the SIM was transferred and tagged in the old organization.
### Known issues
* **Dynamic size data pool included data totals** are not 100% accurate and are only based on the current active SIM count. The total size of a dynamic pool is based on the number of active SIMs on the plan at any point during the month, so any SIMs moved deactivated, transferred, or changed to a new plan will impact the pool count but aren't reflected in your dashboard.
### What's new
* Create **data usage warnings** to get notified when your SIMs reach a usage threshold.
* Add data warning thresholds using the **Manage SIMs** menu on the SIMs page or from a SIM's details page. This information also displays on the SIM's Pricing tab.
* An **[event](/guides/cloud-and-tools/event-types-and-tags)** will be created after the close of a data session when your SIM reaches the amount of usage you set ( this is `datathreshold` in the API). These events will have the tag `_DATAWARNING_`.
* You can then create an **[alert](/dashboard/event-monitoring/alerts-and-notifications)** for those events to be notified of unexpected data usage via email or notifications.
* [Read more about setting up data usage warnings](/dashboard/sim-actions/set-data-warning-threshold)
* **NB-IoT and 5G RATs** now show on data sessions.
**Deprecation notice:** The **Fleet events** page containing legacy "Inflight" and "Action Items" functionality is now considered deprecated and will be removed in a future release. This includes old `/alerts` endpoints, which are an unrelated system to the Alerts in your dashboard and cannot generate notifications.
### What's improved
* The **Create alert** page now has descriptions of each type of alert.
### What's improved
* Better error handling for **alert creation and editing**.
### What's fixed
* **Editing, updating, or deleting Alerts** like SMS alerts should now be working as expected. If you continue to run into issues, please [contact support](/guides/get-started/contact-support).
### What's new
* **Async change requests endpoints**
* When you take an action that requires an asynchronous update to be made to your device—for example a Conductor configuration change, or a plan change that results in coverage changes—you will get an async change request record `id`. This record ID lets you track the status of the device update while it processes.
* The new [`/asyncchangerequests`](/api/1/asyncchangerequests/get) endpoint lists all processing change requests for your organization.
* The [`/asyncchangerequests/{requestId}`](/api/1/asyncchangerequests/requestid/get) endpoint returns detailed information about a particular async change request, including child requests if there are any, letting you track a large operation with one call.
### What's improved
* **Rest API documentation** has been updated to more comprehensively cover available endpoints and parameters with examples and descriptions.
### What's fixed
* **Dynamic data pools** now display as expected during activation and when changing data plans.
### What's fixed
* **Emailed notifications for alerts** will now be sent as expected. Existing alerts affected by this bug should be fixed by the end of the day on 2026-05-29.
### What's new
* The **Event details** modal now formats JSON responses. You can toggle between message formatting, including Base64 decoded messages.
* **Refresh** event lists in the Event history and SIM details pages. Creating or updating an alert now also refreshes the events list automatically.
* Recent usage reports now all support **CSV**, **XLSX**, and **JSON downloads.**
* The **Home page** now breaks out **Connected Pre-deployment SIMs** as a separate metric from Connected Active SIMs.
### What's improved
* **Coverage Explorer** now shows a message when no matching networks are found. This usually happens before a plan is fully configured and does not affect coverage or billing.
* Coverage explorer now labels coverage as **“Countries and territories”** instead of “Countries”.
* **Add a new tag** prefills the new tag name with whatever you had typed in the tag search.
* **Bulk send message** to SIMs now preserves your message when you switch between SMS and Data message types.
* The **Activity History details** page now has a breadcrumb back to Activity History.
* **Activation** and **Change plan** now **retain your ICCID input after a validation error** so you can fix typos without re-entering IDs.
* **Phone number purchase** error messaging.
* **Managers** in organizations with **Editor Limited** roles can now choose roles when sending invitations.
* The **Settings → My organizations** tab now correctly labels the organization owner as “Owner”.
### What's fixed
* The **change plan** workflow now correctly keeps and displays set data limits when changing plans for a single SIM.
* The **change plan** workflow shows the correct warning when no other plans in your organization have coverage for the SIM(s).
* **Toast messages** now time out and dismiss automatically.
* **Purchase phone number** options are properly restricted for Editor users.
* **Rename tag** in the tag manager now works even if the name has not changed.
### Known issues
* **Fixed in v3.4.1** ~~**Email notifications** are not being sent for the following alert types. We've identified a root cause but are still investigating a fix.~~
* ~~Subscriptions to all events for a device or tag~~
* ~~SMS and TCP/UDP messages and responses~~
* ~~API responses to messaging~~
* ~~Simulate message events (limited access)~~
* ~~Socket API messages (limited access)~~
### What's fixed
* When **changing data plans** from a custom data plan and only standard plans are available, you now correctly see available standard plans.
### What's new
* **Legacy and deprecated data plans** now have a label so that you can take action and move to plans with better pricing or coverage.
* To change data plans for a SIM, click the SIM count for a plan, select your SIMs in the SIMs page, and use the **Manage SIMs menu** to **Change plans**.
* **Data limits are now recommended for all SIMs.** We recommend a minimum limit of 10 GB to protect against runaway data usage from theft or device misconfiguration. When activating SIMs or changing data plans, you will now have better options for selecting data limits.
* Data plans now display the **plan type** in the Plan details page header. **Hologram standard plans** use our standard rates. **Custom plans** are plans for contracted organizations with negotiated rates.
* Added a new **SIM status** diagram to the SIM statuses and states page.
### What's fixed
* **Deprecated data plans** are now listed in the Data Plans page along with messaging about how to take action.
* The **Activation button** on the Home page is hidden for users without activation permissions.
* The Hologram brand **blue color** for interactive elements has been adjusted to match upcoming website changes.
### What's new
* **Simulate message to API** functionality is no longer available to new organizations, and has been restricted to organizations that have used it in the past year.
### What's improved
* Entering a device ID when **creating an Alert** now verifies the device ID as expected after the field loses focus. Better validation messages have been a dded to the field.
* **Alerts that are no longer supported** now show the full description to make it clearer what is no longer working.
### What's fixed
* **First IMEI** alerts can now be created and events filtered as expected.
* Organizations generating events through the **SIM socket API** can now manage Events and Alerts as expected. This functionality is still supported, but is now considered a legacy feature.
* **Alerts that are no longer supported** can now be disabled instead of only deleted.
### What's improved
* **Overall API performance** has been improved across both direct API usage and your dashboard.
* **Long-running pending tasks** that appear in the top menu now link to support and next steps.
### What's fixed
* **Event monitoring and filtered event loading times** are significantly faster and can now handle any size fleet.
* **Profile descriptions** for multi-core SIMs in a single SIM's Profiles tab now display the correct descriptions in all cases. SIMs with Outage Protection would incorrectly describe some profiles as requiring a manual change.
### Known issues
* **First IMEI events** are still being created correctly, but are not displaying correctly in Event monitoring or Alerts and should be fixed in the next release. Alerts created for first IMEI events may not trigger correctly.
### What's new
* The **Hologram socket API** is no longer supported.
* Events and alerts with the tags `_JSONSTRING_`, `_SOCKETAPI_` , `_SIMPLESTRING_` should be considered deprecated and will be marked with warnings in a future release.
### What's improved
* **Data plans in activation** for contracted organizations are categorized as standard vs custom plans in activation to match the Data Plans page
* **Plan SIM counts** in Activation have been reverted to the pre-v3.2.0 style.
### What's fixed
* Contracted organizations activating SIMs that had coverage on Hologram standard plans but not on custom data plans with negotiated rates would not see any options for navigation. Standard plans now display as expected with warning notes.
### What's fixed
* The **Data usage thresholds bulk action** no longer shows a duplicate message about Alerts integration.
* The **Invoices page** would display an error in a specific configuration before an invoice was published.
### What's improved
* Organizations with custom data plans now see more **explicit messaging for Hologram standard plans** during Activation and in the Data plans screen. These data plans may be more expensive than plans with negotiated rates, and we're trying to make it easier to identify when SIMs may be unintentionally activated onto the wrong plan.
### What's fixed
* **Bookmarks** to certain URLs from the previous dashboard version now redirect to the correct pages.
* **Changing data plans** would not work in specific cases when a SIM was on an inactivated data plan and only had one new plan it could change to.
* **Credit card warnings** for organizations with monthly invoicing have been fixed and no longer prevent SIM activation.
* Descriptions in the **update data limit** bulk action have been fixed for prepaid organizations.
### Known issues
* Standard plan warnings are not yet available when viewing a single SIM.
### What's fixed
* **Network-level billing rates** for a single SIM now display correctly if the SIM has multiple installed profiles.
# What's new in Hologram v3.0
## Navigation and layout
### What's new
* **Reorganized main menu** with clearer labels and better state management.
* A redesigned **Organization switcher** in the top-left corner makes it easier to see which org you're in and switch between them.
* More pending actions appear in the **Pending tasks dropdown**, including plan changes and SIM configuration EUICC operations.
* The **Support menu** in the top bar gives you quick access to **integrated documentation**, uptime status, and links to contact support or share feedback.
### What's fixed
* Empty states have been added to more pages, with better descriptions.
## SIMs pages
### What's new
* A new **Data usage tab** now displays for smaller organizations, with access to the current month and last 3 calendar months of data usage. This tab should load more quickly for most organizations with most of the commonly asked questions. Organizations with an active contract or over \$100 USD of monthly charges have access to full historical data usage.
* A new **Alerts tab** displays all alerts active for a specific SIM. Alerts will display in this tab if the alert is subscribed to the SIM, or a tag applied to the SIM.
* A new **Events tab** displays all events that have been created for this SIM.
### What's improved
* **Data usage threshold** labels in the Pricing tab have been clarified — they no longer use "alerts" language, since they don't \[yet] send notifications.
* The **Webhooks tab** in SIM details now links to the correct section of the documentation.
## Activation and Change plan
### What's new
* The **new Activation workflow** has clearer steps, better data plan information, improved validation, and stronger awareness of which SIMs are being activated. It's more reliable, faster, and easier to use.
* **Change plan** now supports more SIMs at once and better explains coverage limitations or errors when SIMs are in different configurations.
* **Data limit selection** more clearly describes what will happen when multiple SIMs are selected. In the Change plan workflow, you can now choose to reset, keep, or update existing data limits.
### What's improved
* **Change Plan** shows a clearer warning when there are no other plans available to switch to.
* Data plan filtering in Activation and Change plan is now correct — plans only appear if **all** profiles on a SIM match, not just the first profile.
* The **Pay and Activate step** has clearer labeling for totals and charges.
* The **Auto-refill card** in activation is now clearer and is hidden if auto-refill is already configured.
* The **usage alert threshold toggle** more clearly explains how the feature works.
## Data plans and coverage
*Updates released in April.*
### What's new
* The **Data plans** page has been reworked to show every plan available to your organization, organized by type:
* Pay-as-you-go plans
* Included data plans
* Data pools (fixed size and dynamic)
* **Custom data plans** with negotiated rates are now separated from Standard data plans for organizations with an active contract.
* Standard data plans without any assigned SIMs are hidden by default — you can show them with a toggle.
* **Pre-deployment SIM counts** are now shown for organizations with Test Mode access, and clicking the count filters the SIMs page to that group.
### What's improved
* **Coverage Explorer** now explains more clearly how profiles affect coverage.
* **Coverage Explorer filtering** has been improved — it now shows only the coverage available to selected SIMs in Activation and Change plan workflows. Filtering by a profile also filters network and country counts to make actual SIM coverage clearer.
## Alerts and event monitoring
### What's new
* **Alerts** lets you subscribe to Events created for SIMs, and send email or webhook notifications when those events occur. You can create alerts for:
* Data usage limits reached
* IMEI and IMEI TAC changes
* First IMEI recognized
* SMS and cloud messages
* Conductor EUICC SIM configuration events
*
* The **Event history page** replaces the old activity drawer at the bottom of the dashboard. All events can be found in this page, and filtered views by SIMs can be found in a SIM's Events tab.
* You can now **add SIM alerts** directly from the Manage SIM button on a SIM's details page, and from the SIM's Alerts tab.
* **Inflight and data usage threshold tracking** has been migrated into Dashboard Next as **Fleet events**, accessible from the Home page or under **Event monitoring** in the main menu. This is a temporary migration and will be rolled into Alerts soon.
### What's improved
* **Event tags display real labels** — event names, SIM names, and tag labels show real names instead of internal `_EVENT_TAG_` formatting.
* **Event History** and **SIM Events** tables have cleaner row styles, smaller tags, and reduced horizontal space for easier scanning.
* **Alerts** search field now includes a close button when filled, so it's clear when a search is active.
### What's fixed
* **Events** now correctly display errors in the Event history and SIM Events pages.
* The **Event details modal** wraps event data and raw message contents in a code block, and hides the Alerts Triggered field when it's empty.
* Creating an alert with a device ID now trims whitespace from entered IDs.
* **SMS notification methods** for alerts have been removed (this functionality relied on SMS over IP, which Hologram deprecated in 2023).
* The unused **Usage alerts tab** has been removed from the Alerts page.
* **SMS alerts** can no longer be edited, as intended.
## Billing and transactions
### What's new
* A new **Transaction history** report with sorting, filtering, and more powerful export capabilities.
* Organizations with under \$100 USD in monthly charges will see a separate report with detailed transaction information categorized by type.
* Clicking the total charges amount on the **Invoices** or **Balance history** page now links to a filtered view of Transaction history.
* A new **invoice email recipients** section on the Billing Account page explains how invoice notifications work.
### What's improved
* **Auto-refill settings** have been merged with Account Balance on the Billing Account page to make how it works and how to configure it clearer.
* **Balance subtotals** (pending transactions and promo credits) now only appear when they actually apply to your account balance.
* **Transactions history** shows a more descriptive error state if your organization has no historic transactions.
* **Credit card receipts** can now be found in the **Receipts** section of the main menu if your organization is prepaid, or within the **Invoices** section if your organization has monthly invoicing.
* Totals are now consistently labeled across screens.
### What's fixed
* A crash in the Transactions page for organizations that had changed billing methods in specific combinations.
* The Balance History and Transactions pages no longer crash for organizations with a misconfigured invoice missing a billing period.
## Account and organization settings
### What's new
* The **Settings** pages have been consolidated into three tabs:
* **This organization** — org details, team members, and invites.
* **My account** — your user details and your **API keys**.
* **My organizations** — all org memberships and pending invitations.
* The **Team tab** (previously called "Users") has the invite button moved into the header for better visibility.
* A **Pending invitations** button appears in the Settings header when you have outstanding invites.
### What's improved
* **Organization users** are now sorted by role, with the current user and org owner at the top.
* A **Pending invitations** button now appears in the Settings header when you have outstanding invites.
* The **My Account page** has been laid out more clearly with better labeling.
* The **API key** card has been moved to the **My Account** tab and has better copy behavior and error handling, and is no longer visible to Editor Limited roles that can't access the API.
* The **Organizations tab** explains how to switch organizations from the org panel.
* New accounts now get more graceful **email verification** prompts when first logging in or accepting invitations.
### What's fixed
* The **Pending invitations** card is no longer visible to Editor Limited users who shouldn't have access.
## Home page
### What's new
* The **Welcome page** now correctly hides the Activation button and getting-started guides for Editor and Editor Limited roles.
* The **Home page** now has an activation button and has an count of all active SIMs that aren't included in the summary totals.
### What's improved
* The **Home page** now lists times in UTC to match the rest of Hologram's systems.
* Tooltips have been updated for clarity.
## Documentation
### What's new
* Documentation has been updated with new details and screenshots for all the updates made in v3.0.
* Open documentation for any feature from the **Support** menu in the top navigation bar.
## API
### What's new
* **Conductor SIM configuration endpoints** are now available for organizations with early access.
### What's improved
* Additional descriptions and clarifications have been added to REST API endpoint documentation, with more to come.
## Known issues
* **Fixed in API update on 2026-05-05.** ~~The Coverage tab for individual SIMs can show incorrect rates if 1) the plan is network-level billed, 2) the SIM has multiple profiles installed, **and** 3) the SIM's other profiles have negotiated rates.~~
* Some pages are still not optimized well for smaller screens.
* We are working on performance enhancements to our detailed historical data usage reports.
* There are some known phone number permission mismatches in the UI and API.
* The billing address form has issues with some specific countries.
### What's fixed
* Current month transaction totals would not display correctly in the Transactions page for organizations with standard billing.
* Missing parameters and descriptions have been added to the REST API documentation for some of the `/devices` and `/usage` endpoints.
### What's new
* A **new color palette** in your dashboard matching upcoming Hologram brand updates.
### What's fixed
* A **crash in the transactions page** for organizations that had changed billing methods has been fixed.
* The **Recent invoices card** in the Account page no longer displays for prepaid orgs that used to be postpaid.
* **REST API documentation labels** once again display correctly after a bug was identified in our documentation tooling and reported to our vendor.
### What's improved
* Totals on the Balance balance history and Transactions pages now include “+/-” labeling for all values.
### What's fixed
* Fixed a configuration issue that could crash the Balance History and Transactions pages for organizations with monthly invoicing.
### What's fixed
* The Billing section once again displays the correct page configuration for organizations with custom billing.
### What's new
* **Balance History** replaces the old **Statements** page, with filtered links to our new **Transaction history** page.
* Clicking the total charges amount on the **Invoices** page now links to a filtered view of Transaction history.
* **Transactions history** has been updated to a new report with sorting, filtering, and more powerful export capabilities.
* **Coverage explorer filtering** has been improved, displaying only the coverage available to selected SIMs in Activation and Change plan workflows. Filtering by a profile will now also filter network and country counts to make actual SIM coverage clearer.
### What's improved
* **Data usage reports** now display a more descriptive error state if an organization has no historic data usage.
* The **Orders** page now uses “Credit card receipts” labeling to clarify how it actually works.
* **Simulate message** has a new icon distinct from send message.
* **Transactions history** now displays a more descriptive error state if an organization has no historic data usage or transactions.
### What's fixed
* **Available rate ranges** displayed across SIMs and data plans will no longer fall out of sync if coverage explorer network lists fall behind available data usage rates.
### Known issues
* **Fixed in v3.1.0** ~~**If your organization has custom billing**, Transaction reports are still sent by your account team.~~
### What's new
* **Data plans with network-level billing** now display rate ranges in your dashboard.
### What's new
* The single SIM's Pricing tab now displays **variable rate ranges for network-level billing plans**.
* The single SIM's Pricing tab now supports **dynamic data pools**.
### What's improved
* The Profiles tab for a single SIM identifies **target fallback profiles** for SIMs with Outage Protection.
* The Profiles tab for a single SIM now labels profiles that can't be switched to manually because of unsupported profile states.
### What's fixed
* **Coverage explorer for SIMs and Plans returns correct rate ranges in all cases and for all billing configurations.**
* Coverage explorer excludes additional installed profiles that can't use data for SIMs without fallback enabled.
### What's fixed
* The **Pending bulk actions button** in the top navigation correctly links to Activity History.
* Connected, active SIM status counts on the Home page no longer include pre-deployment SIMs.
### Known issues
* **Fixed in v2.14.1** ~~We are aware of some visual display issues with the **Data plans** and **Coverage** pages that will be fixed in an upcoming release.~~
### What's new
* Our datasheets have been updated to note that data retention for Hyper SIMs is rated for 20 years at 20°C.
### What's fixed
* The **Pending bulk actions button** in the top navigation correctly links to Activity History.
* Connected, active SIM status counts on the Home page no longer include pre-deployment SIMs.
### Known issues
* **Fixed in v2.14.1** ~~We are aware of some visual display issues with the **Data plans** and **Coverage** pages that will be fixed in an upcoming release.~~
### What's fixed
* SIMs pages were sometimes **displaying SIM statuses incorrectly as “Pending”** even if the SIM was in a different status and network state.
### Known issues
* Connected SIM status counts on the Home page include both Active and Pre-deployment SIMs.
### What's improved
* The **Activate SIMs** button now does not display instead of displaying errors if users do not have access, and has been removed from the Deactivate SIMs page.
* The **Set APN confirmation modal** that appears after activation now clarifies that device Data Roaming needs to be enabled.
* **Labels and descriptions for data usage thresholds** have been clarified to remove "alerts" language since they cannot send notifications.
* **Coverage Explorer** now has a clearer explanation of how profiles affect coverage.
### What's fixed
* **Data plan names** no longer display in the SIMs pages for Editor Limited roles.
* **Long data plan names** now display as expected in a SIM's Pricing tab.
* **Data limits** displayed in a SIM's Pricing tab are now precise, and do not round up.
* The Transfer SIMs bulk action now properly **deselects transferred SIMs** after transfer.
* The **My account → API** tab is now hidden for roles without API access.
* **Data usage thresholds** set to 0 now display in a SIM's Pricing tab as expected. *Limited access functionality.*
* A number of small visual improvements and bug fixes.
### What's fixed
* The Single SIM data usage report correctly defaults to the SIM's current billing period.
### What's new
* Variable data plan rates are now available in your dashboard when viewing a data plan, a SIM's pricing tab, activating SIMs, and changing data plans.
### Known issues
* **Fixed in v2.14.2** ~~Variable data plan rates are not yet accurately displayed in Coverage Explorer, but are planned for release in February, 2026.~~
* **Fixed in reporting update on 2026-02-04** ~~The Single SIM data usage report does not default to the SIM's current billing period in all cases.~~
### What's improved
* Data usage limits are no longer removed from SIMs when changing data plans, provided the source data plan and target data plan have the same included data amount. Switching between pay as you go plans will now never remove data usage limits.
### What's fixed
* **SIM count links** on the **Data plans** pages now correctly link to a filtered view of the SIMs pages.
### What's fixed
* **Switch Profiles** no longer allows profile changes when profiles are in unsupported profile states like `ASSIGNED`.
### Known issues
* The `/devices` GET endpoint does not return location data for the `lastsession` property. Endpoint documentation has been updated to remove location data from the `lastsession` property, which right now is only returned for the single SIM endpoint.