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The Invoices tab lists all your available invoices with key details and links to view or download the invoice. Opening an invoice will take you to a Stripe-hosted payment page for secure viewing and payment.
Invoices page

How to view and pay invoices

1

Navigate to Billing → Invoices

Open the Billing section in the main menu, then open the Invoices page.

Download an invoice

Open the Download menu for the invoice, and choose Monthly invoice PDF option to download your invoice.

Pay an invoice

Pay unpaid or past due invoices using the Pay invoice button, which will open a Stripe-hosted invoice payment page.

Invoice fields

The invoice number or identifier. Click to open the Stripe-hosted invoice.
The date the invoice was issued.
The date payment is due (if applicable).
Total amount of the invoice.
Current status of the invoice (e.g., open, paid, past due, void).
Download the invoice PDF.

Who receives invoice emails?

Invoice delivery is managed through your linked Stripe account for organizations on monthly invoicing. Stripe sends invoices to the email addresses configured in your Stripe billing settings.
  • To change who receives invoices, update recipients in your Stripe account. See Stripe’s guide: https://support.stripe.com/questions/change-the-email-address-where-stripe-emails-are-sent.
  • For credit card receipts (prepaid), add recipients in the Billing notifications card on the Billing → Account page.
If you change an account owner’s email address and still have outstanding invoices, please contact support to update the email address on record.

Where can I find hardware purchases?

Hardware purchases like SIM orders are only sent via email today. Please contact support to request a copy of a receipt for your hardware purchases.

Billing overview

Where to manage billing, payment methods, and history

Statements and transactions

Review transactions and monthly statements

Update billing address

Add or change your organization’s billing address