
How to view and pay invoices
Navigate to Billing → Invoices
Open the Billing section in the main menu, then open the Invoices page.
Download an invoice
Open the Download menu for the invoice, and choose Monthly invoice PDF option to download your invoice.
Invoice fields
Field descriptions
Field descriptions
Invoice
The invoice number or identifier. Click to open the Stripe-hosted invoice.
Issue date
The date the invoice was issued.
Due date
The date payment is due (if applicable).
Amount
Total amount of the invoice.
Status
Current status of the invoice (e.g., open, paid, past due, void).
PDF
Download the invoice PDF.
Who receives invoice emails?
Invoice delivery is managed through your linked Stripe account for organizations on monthly invoicing. Stripe sends invoices to the email addresses configured in your Stripe billing settings.- To change who receives invoices, update recipients in your Stripe account. See Stripe’s guide:
https://support.stripe.com/questions/change-the-email-address-where-stripe-emails-are-sent. - For credit card receipts (prepaid), add recipients in the Billing notifications card on the Billing → Account page.
Where can I find hardware purchases?
Hardware purchases like SIM orders are only sent via email today. Please contact support to request a copy of a receipt for your hardware purchases.Related guides
Billing overview
Where to manage billing, payment methods, and history
Statements and transactions
Review transactions and monthly statements
Update billing address
Add or change your organization’s billing address