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Billing account balance

Most organizations are prepaid and will have a balance in their account that they will draw down from like a debit card. The Account balance card shows your current balance, a high level breakdown of your balance, and allows you to Add balance and Apply promo codes.
Account balance card, add balance, and current balance

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Add or change a billing address

A billing address is required to activate SIMs, make purchases, and refill account balances.
Billing address card

Add or change a billing address

Learn how to add or change a billing address for your organization.

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Add or change a payment method

All organizations must have a credit card on file in order to activate SIMs, make purchases, and refill account balances.
Payment method card
Accounts with monthly invoicing and postpaid billing will see this card listed as Backup payment method.
Backup payment method card

Add or change a payment method

Learn how to add or change a payment method for your organization.

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Account auto-refill

If you have prepaid billing, you can enable auto-refill to automatically add funds when your balance falls below a specified threshold. Auto-refill section in the Account balance card shows the status and setting of your auto-refill selection.
Account auto-refill card

Set up account auto-refill

Learn how to set up account auto-refill for your organization.

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Credit card email recipients

Credit card receipts will be sent to all Admins in your organization as well as any additional email addresses you specify here.
Billing notifications recipients card with credit card email recipients field
Important: If your organization has monthly invoicing, this field only applies to charges made with a credit card. To change who receives invoices, update recipients in your Stripe account. See Stripe’s guide: https://support.stripe.com/questions/change-the-email-address-where-stripe-emails-are-sent.