Most Hologram organizations are prepaid and have an account balance that they will draw down from like a debit card or checking account. Auto-refill automatically adds funds to your account when your balance falls below a specified threshold, helping prevent service interruptions for your IoT devices.
Important: We recommend that all organizations with prepaid billing enable auto-refill to help prevent service interruptions for your IoT devices.
Auto-refill works like a transit card. When set up, it monitors your account balance and triggers an automatic payment when your balance drops below the configured threshold.
The balance threshold is reached
The refill amount is charged to your selected payment method
Funds are added to your account balance
You will receive an emailed receipt of the transaction
A new auto-refill transaction is created and appears in your statements and transactions
Account auto-refill does not apply to organizations with monthly invoicing.