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Documentation Index

Fetch the complete documentation index at: https://docs.hologram.io/llms.txt

Use this file to discover all available pages before exploring further.

Important: We recommend that all organizations with prepaid billing enable auto-refill to help prevent service interruptions for your IoT devices. Account auto-refill does not apply to organizations with monthly invoicing.

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Set up account auto-refill

1

Go to Billing → Account

In your Dashboard, open Billing from the left navigation. The Account page opens by default. Scroll to the Account auto-refill card.
Account auto-refill card
2

Enter Auto-refill thresholds

Enter the minimum balance threshold that triggers auto-refill, and the amount to add when auto-refill is triggered. Save your changes.

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Change account Auto-refill during activation

You can also configure auto-refill during activation and when changing data plans.
Changing auto-refill during activation

Activate SIMs

Configure auto-refill during SIM activation

How do I automatically refill my account balance?

Find auto-refill on the account page