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How to set my device’s APN

To use a Hologram SIM for data, set your device’s Access Point Name (APN) to hologram. The APN directs your connection through Hologram’s gateway.
1

Insert SIM and power on

With your device powered off, insert the Hologram SIM card into your device and power your device back on.
2

Configure the APN

Then, configure your device to use Hologram’s Access Point Name (APN) to load the proper configuration. Most devices set APNs via SMS, firmware, a web UI, or code. Check your device documentation for exact steps.

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Hologram APN settings

  • APN: hologram
  • APN username: none
  • APN password: none
  • IP address: Dynamic (DHCP)
  • Data roaming: Enabled
Your device may not ask for every field. A PIN is not required.
For detailed instructions on setting up a device with a Hologram SIM, we also have guides for various third-party hardware.

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Troubleshooting device APN configuration

If you have any issues, please refer to your device’s manual. In general, we see some regular methods for setting the APN:
  • USB modems and routers have their APN set via a web portal or an app that is pre-loaded into the device.
  • Micro Controller Units the APN is set via software or firmware.
  • GPS devices (asset trackers) need APN settings to be sent via SMS messages.
  • Phones and tablets are usually automatically set but can be manually set in the settings menu.

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Does Hologram offer custom APNs?

Yes, custom APNs are available to contracted accounts. You can request a custom APN by contacting support. The hologram APN is already private, and typically this is of the time this is only done for a vanity APN to mask the hologram name from your customers.

SIM connectivity overview