Hologram Release Notes

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What’s fixed

• Fixed a configuration issue that could crash the Balance History and Transactions pages for organizations with monthly invoicing.

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What’s fixed

• The Billing section once again displays the correct page configuration for organizations with custom billing.

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What’s new

• Balance History replaces the old Statements page, with filtered links to our new Transaction history page.
• Clicking the total charges amount on the Invoices page now links to a filtered view of Transaction history.
• Transactions history has been updated to a new report with sorting, filtering, and more powerful export capabilities.
• Coverage explorer filtering has been improved, displaying only the coverage available to selected SIMs in Activation and Change plan workflows. Filtering by a profile will now also filter network and country counts to make actual SIM coverage clearer.

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What’s improved

• Data usage reports now display a more descriptive error state if an organization has no historic data usage.
• The Orders page now uses “Credit card receipts” labeling to clarify how it actually works.
• Simulate message has a new icon distinct from send message.
• Transactions history now displays a more descriptive error state if an organization has no historic data usage or transactions.

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What’s fixed

• Available rate ranges displayed across SIMs and data plans will no longer fall out of sync if coverage explorer network lists fall behind available data usage rates.

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Known issues

• If your organization has custom billing, Transaction reports are still sent by your account team.

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What’s new

• Data plans with network-level billing now display rate ranges in your dashboard.

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What’s new

• The single SIM’s Pricing tab now displays variable rate ranges for network-level billing plans.
• The single SIM’s Pricing tab now supports dynamic data pools.

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What’s improved

• The Profiles tab for a single SIM identifies target fallback profiles for SIMs with Outage Protection.
• The Profiles tab for a single SIM now labels profiles that can’t be switched to manually because of unsupported profile states.

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What’s fixed

• Coverage explorer for SIMs and Plans returns correct rate ranges in all cases and for all billing configurations.
• Coverage explorer excludes additional installed profiles that can’t use data for SIMs without fallback enabled.

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What’s fixed

• The Pending bulk actions button in the top navigation correctly links to Activity History.
• Connected, active SIM status counts on the Home page no longer include pre-deployment SIMs.

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Known issues

• We are aware of some visual display issues with the Data plans and Coverage pages that will be fixed in an upcoming release.

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What’s new

• Our datasheets have been updated to note that data retention for Hyper SIMs is rated for 20 years at 20°C.

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What’s fixed

• The Pending bulk actions button in the top navigation correctly links to Activity History.
• Connected, active SIM status counts on the Home page no longer include pre-deployment SIMs.

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Known issues

• We are aware of some visual display issues with the Data plans and Coverage pages that will be fixed in the next release.

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What’s fixed

• SIMs pages were sometimes displaying SIM statuses incorrectly as “Pending” even if the SIM was in a different status and network state.

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Known issues

• Connected SIM status counts on the Home page include both Active and Pre-deployment SIMs.

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What’s improved

• The Activate SIMs button now does not display instead of displaying errors if users do not have access, and has been removed from the Deactivate SIMs page.
• The Set APN confirmation modal that appears after activation now clarifies that device Data Roaming needs to be enabled.
• Labels and descriptions for data usage thresholds have been clarified to remove “alerts” language since they cannot send notifications.
• Coverage Explorer now has a clearer explanation of how profiles affect coverage.

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What’s fixed

• Data plan names no longer display in the SIMs pages for Editor Limited roles.
• Long data plan names now display as expected in a SIM’s Pricing tab.
• Data limits displayed in a SIM’s Pricing tab are now precise, and do not round up.
• The Transfer SIMs bulk action now properly deselects transferred SIMs after transfer.
• The My account → API tab is now hidden for roles without API access.
• Data usage thresholds set to 0 now display in a SIM’s Pricing tab as expected. Limited access functionality.
• A number of small visual improvements and bug fixes.

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What’s fixed

• The Single SIM data usage report correctly defaults to the SIM’s current billing period.

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What’s new

• Variable data plan rates are now available in your dashboard when viewing a data plan, a SIM’s pricing tab, activating SIMs, and changing data plans.

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Known issues

• Variable data plan rates are not yet accurately displayed in Coverage Explorer, but are planned for release in February, 2026.
• The Single SIM data usage report does not default to the SIM’s current billing period in all cases.

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What’s improved

• Data usage limits are no longer removed from SIMs when changing data plans, provided the source data plan and target data plan have the same included data amount. Switching between pay as you go plans will now never remove data usage limits.

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What’s fixed

• SIM count links on the Data plans pages now correctly link to a filtered view of the SIMs pages.

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What’s fixed

• Switch Profiles no longer allows profile changes when profiles are in unsupported profile states like ASSIGNED.

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Known issues

• The /devices GET endpoint does not return location data for the lastsession property. Endpoint documentation has been updated to remove location data from the lastsession property, which right now is only returned for the single SIM endpoint.