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We’ve been running SIM orchestration in production for years, completing tens of millions of over-the-air eUICC operations before Conductor was ever a product. We believe IoT teams deserve fleet-level SIM control that’s as reliable as the hardware they’re shipping, and Conductor is how we’re delivering that.
Limited access: Conductor is available now in alpha with Hologram’s Hyper SIMs. New SGP.32-compliant Hyper SIMs are available in limited quantities, with a broader supply and full Conductor API support expected this summer. To request alpha access or learn more, visit hologram.io/products/conductor.

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What does it do?

Conductor handles three core workflows that cover the full SIM lifecycle. Provisioning and activation. Provision, configure, and activate SIM profiles at scale without manual intervention. Every activation is logged, every change is attributed, and the full history of each device’s profile is available on demand for compliance requirements and audititing. Profile switching and failover. When a carrier fails or coverage drops, Conductor provides multiple ways to respond. Rules-based failover triggers automatically when a profile fails. API-driven profile switches let engineering teams wire recovery into their own systems. Bulk actions let your operations teams move an entire fleet to a new profile when conditions demand it. Paired with Outage Protection and its contractual 99.95% uptime SLA you have resilience at every level of the stack. Dynamic optimization. Connectivity decisions that made sense at launch often stop making sense as a fleet grows. Carrier coverage that works in one region may be unreliable or expensive in another, and a pricing agreement that was competitive at 1,000 devices may not hold at 10,000. Conductor lets you respond to those shifts by switching profiles across some or all of a fleet without carrier negotiations or engineering sprints, whether the driver is cost, coverage, performance, or geography.

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How do I use Conductor?

You can manage everything in Conductor through the API. For a more hands-off experience, work with Hologram’s Solutions team to handle orchestration on your behalf. And, a UI is coming to your dashboard later this year. Teams can move between all three models as deployments and requirements change.

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FAQs

Visit hologram.io/products/conductor to request alpha access or learn more about Conductor.
Hologram’s eUICC Hyper SIMs are supported in Conductor. Devices must pass eUICC compatibility testing. Device data usage and connectivity patterns must support over-the-air configuration changes.
Not yet, but a UI for Conductor will be coming later in 2026.
Conductor supports profile provisioning, activation, switching, and failover, changing data plans and coverage, configuring Outage Protection, and more. All with real-time webhook notifications and a full audit trail.
Multi-step configurations that used to take 40-50 minutes now complete in 5-10 minutes. The system is event-driven and only attempts operations when the device is online and most likely to succeed.