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If you are getting a No permissions to perform operation error it means that your access level on the organization’s collaborator settings is not high enough to complete said action. To fix this you need to contact the organization Owner or an Admin and ask them to upgrade your collaborator access.

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Collaborator access levels

Collaborators may be granted one of four access levels in an organization:
  • Admin: Full access. Same permissions as Manager, plus the ability to change billing settings and manage users and roles.
  • Manager: Same as Editor, plus managing device settings that could affect costs (e.g. changing data plans).
  • Editor: View devices, cloud messages, and billing details, manage device settings that don’t affect costs, and use the API.
  • Editor Limited: Same as Editor, without billing details, the API, event monitoring, data usage limits, or tags. (Available to organizations with and active contract)
To change a user’s access level, go to the Settings section in the main menu, open the This organization tab, and modify the user’s access in the Team card.
User list in This organization settings

Invite collaborators

Add teammates to your organization

Change user roles

Manage team members with access to collaborate in an organization