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If you are activating SIMs for the first time, please note that you’ll need to add payment details and a billing address to complete the activation process. Learn more about adding a billing address. The first time you activate SIMs, you will see an shortened version of the activation process below. Subsequent activations will show the full activation process.

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Activate SIMs in your dashboard

1

Open the SIMs section

From the Active SIMs page, press Activate SIMs in the top right corner of the page to start the activation process.Activate SIMs button
2

Select the SIMs to activate

  • Enter SIMs individually by ICCID: type or paste one or more ICCIDs, separated by commas, spaces, or line breaks. Enter ICCIDs individually
  • Enter a range of SIMs: provide the first and last ICCIDs in the range. Enter ICCID range
  • Upload a CSV: upload a list of ICCIDs using the provided template. 
    ICCID
YOUR_ICCID_1
YOUR_ICCID_2
YOUR_ICCID_3
    Upload CSV
3

Select coverage

Choose an available coverage area for your SIMs. This filters the plans shown by general coverage areas. If your organization has custom data plans available, you will skip to the Select data plan step.Select coverage
4

Select a data plan

Pick from any eligible data plans available for your SIM. This determines the price of connectivity and data usage for your SIMs.Select data plan
Note: This page will only show data plans that the SIMs you’ve chosen can connect to. Available plans and coverage areas are determined by the connectivity profiles installed on the SIMs.
5

Set data usage limits

Optional. Automatically pause SIMs when they reach a set amount of data usage to help avoid overage charges.Set data usage limitsSet data usage limits
6

Set name prefixes and tags

Optional. Add a custom prefix to SIM names to help you identify specific SIMs.Set name prefix
7

Apply tags

Optional. Apply tags to the SIMs you are activating to help you manage and organize your fleet and report on data usage.Apply tags
8

Configure auto-refill preferences

Configure auto-refill preferences so your account balance stays funded. If your organization has monthly invoicing, you will skip to the Review and activate step.Auto-refill preferences
9

Review and activate

Confirm your selections and payment details, then activate your SIMs.Review and activate

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Activating SIMs out of Test Mode

Test Mode SIMs will automatically activate after their free testing period ends with no downtime or action required on your part. Learn more about Test Mode. If your devices have limited connectivity windows or other constraints, you can force activate them out of Test Mode. This can also be used to activate SIMs with Global-1 (G1) profiles, which experience a brief disconnection when activating to update profile states.

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Activating SIMs using the REST API

REST API: Activate SIMs (bulk)

Activate SIMs (bulk) POST /links/cellular/bulkclaim

Activate SIMs out of Test Mode

Force-activate SIMs that are in Test Mode

Set data usage limits

Configure per-SIM data and SMS limits

SIMs pages

Manage and organize your SIM fleet

Pre-deployment SIMs page

Understand Test Mode and pre-deployment testing

Data plans overview

Find data plan pricing, coverage, and rate details