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If you are activating SIMs for the first time, please note that you’ll need to add payment details and a billing address to complete the activation process. Learn more about adding a billing address. The first time you activate SIMs, you will see an shortened version of the activation process below. Subsequent activations will show the full activation process.

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Activate SIMs in your dashboard

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Open the SIMs section

From the Active SIMs page, press Activate SIMs in the top right corner of the page to start the activation process.
Activate SIMs button
After clicking this button, you will be taken to the start of a guided process that will step you through selecting a data plan for your new SIMs, setting data usage limit preferences, organizing your SIMs with tags name prefixes, setting payment preferences, and finally activating the SIMs.
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Select the SIMs to activate

First, enter the ICCIDs of the SIMs you want to activate. You can enter ICCIDs or EIDs when activating SIMs. Read about how to find SIM ICCIDs.
  • Enter an ICCID by typing or copy/paste. You can add multiple ICCIDs separated by a comma, space, or line break.
Enter ICCIDs individually
  • To choose a range of SIMs, enter the first and last ICCIDs in the range of SIMs to activate. You can find these ICCIDs printed on the box of SIMs you receive as the “ICCID Start” and “ICCID End”.
    Enter ICCID range
  • You can add a list of SIMs by uploading a list of ICCIDs in a CSV file using the template linked on the page. Click the Download this template link to download the CSV template, or use the format shown below this step. 
    ICCID
YOUR_ICCID_1
YOUR_ICCID_2
YOUR_ICCID_3
    Upload CSV
    Once the ICCIDs are successfully verified, you will see the ICCIDs displayed under the input field in dark purple tags. If there is an error in verifying an ICCID, you will see a red or yellow message box with an error explanation.
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Select coverage

Choose an available coverage area for your SIMs. This filters the plans shown by general coverage areas. If your organization has custom data plans available, you will skip to the Select data plan step.
Select coverage
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Select a data plan

Pick from any eligible data plans available for your SIM. This determines the price of connectivity and data usage for your SIMs.
Select data plan
Note: This page will only show data plans that the SIMs you’ve chosen can connect to. Available plans and coverage areas are determined by the connectivity profiles installed on the SIMs.
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Set data usage limits

Optional. Next, you have the option to set data usage limits for your devices. Setting a data usage limit allows Hologram to pause SIMs automatically if they hit the data usage limit you set to help avoid any overage charges. You may want to set a data limit if you don’t want your SIM to use more data than is included in the data plan you have chosen.If no data usage limit is set, devices will not be paused and usage will be charged at the overage rate depending on the data plan you have selected.
Set data usage limits
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Set name prefixes and tags

In the next two steps, you can add a custom prefix to SIM names, or tag the SIMs you are activating to help you better manage and organize your fleet.Optional. Add a custom prefix to SIM names to help you identify specific SIMs.
Set name prefix
Optional. Apply tags to the SIMs you are activating to help you manage and organize your fleet and report on data usage.
Apply tags
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Configure auto-refill preferences

Depending on your account type, next you can set up auto-refill to ensure that your devices never go offline due to insufficient funds, and help you avoid any downtime. If you choose to enable auto-refill, you can set how much money to automatically add when your account balance drops below a certain amount.If your organization has monthly invoicing, you will skip to the Review and activate step.
Auto-refill preferences
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Review and activate

You’re almost there!In the final step, you have the chance to review all the selections you have made so far, confirm payment information and activate your device.
Review and activate
Once you click Pay and activate, you will see the final confirmation screen and you will be taken back to your dashboard.

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Activating SIMs out of Test Mode

Test Mode SIMs will automatically activate after their free testing period ends with no downtime or action required on your part. Learn more about Test Mode. If your devices have limited connectivity windows or other constraints, you can force activate them out of Test Mode. This can also be used to activate SIMs with Global-1 (G1) profiles, which experience a brief disconnection when activating to update profile states.
Limited access: Learn more about Test Mode and streamline your deployments by contacting our sales team.

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Activating SIMs using the REST API

REST API: Activate SIMs (bulk)

Activate SIMs (bulk) POST /links/cellular/bulkclaim

Activate SIMs out of Test Mode

Force-activate SIMs that are in Test Mode

Set data usage limits

Configure per-SIM data and SMS limits

SIMs pages

Manage and organize your SIM fleet

Pre-deployment SIMs page

Understand Test Mode and pre-deployment testing

Data plans overview

Find data plan pricing, coverage, and rate details