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Documentation Index

Fetch the complete documentation index at: https://docs.hologram.io/llms.txt

Use this file to discover all available pages before exploring further.

Limited access: Historical data usage reporting is available to organizations with an active contract, or over $100 USD in monthly recurring charges and data usage. All other organizations have access to 90 days of recent data usage.

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Data usage details tab (default)

Find summarized data usage within the selected date range for a SIM card by network, profile, or day to understand overall data usage behavior and connectivity changes, and to identify possible device configuration problems from zero-byte sessions.
Note: Data within these reports refreshes hourly, and may not contain the most recent sessions for a SIM.
  • Data usage by network - Total data usage broken down by network and profile.
  • Data usage by profile - Total data usage by profile, especially useful for SIMs with multiple installed profiles and Outage Protection.
  • Data usage by day - Total data usage broken down by day.
Single SIM data usage details report

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Key metrics and terms

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Data usage for range (MB)
Total data usage for the selected date range in a readable format.
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Data usage for range (bytes)
Total data usage for the selected date range in bytes.
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Productive sessions
Total number of closed sessions in which data was passed through a network.
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Zero-byte sessions
Total number of sessions in which no data was passed through a network, indicating possible device configuration issues.
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Outbound SMS
Total number of device-originated SMS messages sent from the SIM that count toward a SIM’s SMS limit.
 

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Location history tab

Detailed data usage broken down by location with a map of approximate device location. Data usage is categorized by region, country, network, tower, and latitude and longitude.
Limited access: Some functionality in your dashboard is restricted or unavailable if you are in a Manager, Editor, or Editor Limited role.
 

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Session history tab

Detailed session-level historical data usage information for a SIM. Detailed data and filtering helps you identify exact issues and pinpoint exactly where and why problems occurred. Single SIM session history report

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Field descriptions

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End time (UTC)
Date/time in UTC the data session ended. Data usage reporting references this date as when data was “used” and billed.
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Start time (UTC)
Date/time in UTC the data session started.
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Duration (seconds)
Duration in seconds the session lasted.
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Data usage
Total data usage for the session in a readable format.
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Data usage (bytes)
Total data usage for the session in bytes.
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Type
Session or reporting windows if the carrier returns data in timed blocks.
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Network
Name of the network used to pass data.
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RAT
Radio access technology used.
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Country
Country the cellular tower was located within.
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Tower ID
Cellular tower ID as returned by the carrier, if provided.
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Approximate lat/long
Crowdsourced tower location, if provided.
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Profile ICCID
ICCID of the connectivity profile used to connect.
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Profile name
Name of the profile used to connect.
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SIM ID
ID of the SIM card.
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IMEI
IMEI of the modem the SIM card connected through, if provided by the carrier and network.
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Data plan name
Data plan active on the SIM at the time the session closed, useful for identifying when a change in rates occurred.