Transfer SIMs to a different organization

Documentation Index

Fetch the complete documentation index at: https://docs.hologram.io/llms.txt

Use this file to discover all available pages before exploring further.

​

Requirements to transfer SIMs

• You must be a member of both the originating and destination organizations.
• You must be an Admin or Manager in the organization you are transferring the SIMs from. If you are trying to transfer SIMs to a new owner, they may need to create a new organization and add you as a collaborator.
• Both organizations must have access to the SIM’s current data plan. If the destination organization does not have access to the device’s current data plan, then contact support for help.

​

How to transfer multiple SIMs

1. Navigate to the SIMs pages in your dashboard.
2. Select the SIM(s) you want to transfer. You can transfer up to 10 SIMs at once.
3. Open the Manage SIMs menu and select Transfer to organization.
4. In the Transfer SIMs modal, select the organization you want to transfer the device(s) to from the list of organizations you are a member of.
5. Click Transfer SIMs to complete the transfer.

​

How to transfer a single SIM

1. Open a SIM from the SIMs pages or using global search.
2. Open the Manage SIM menu and select Transfer to organization.
3. In the Transfer SIMs modal, select the destination organization.
4. Click Transfer SIMs to complete the transfer.

​

How to transfer SIMs using the REST API

​

Related actions